FAQ - Foire Aux Questions
How to buy a course ?
Go to the Online dance sessions page, choose the category then the video or box you are interested in and add it to your cart. Once the payment is validated, your courses will automatically be available in your customer area (under My orders).
Where can I find my videos after the purchase ?
Your videos are accessible from your personal account, in the My orders section.
Click on the corresponding order to view the courses directly online.
Can I download the videos ?
No, downloading is not possible.
The videos are securely hosted via Bunny Stream and only available for streaming from your member area. This ensures content protection and optimal playback quality.
What are the available categories ?
Our courses are divided into four main categories:
Lady Styling : develop your grace, your isolations and your feminine expression.
Men Styling : work on your style, your presence and your musicality.
Bootcamp : intensive programs to progress quickly.
Choreographies : learn complete routines to shine on the floor or on stage.
What is a "Box" ?
A Box groups several videos around the same theme (e.g. Lady Styling, Musicality, Choreography, etc.).
By purchasing a Box, you have access to several courses at preferential rates, available in your account.
Can I view the videos on mobile or tablet ?
Yes, all the courses are accessible from any connected device (computer, smartphone, tablet). Simply log in to your account on the site.
Once purchased, do the videos have a time limit ?
No, the download link does not expire after purchase. However, if you have not managed to display the video link in your “my account” area, contact our customer service for new access with your order number.
What payment methods are accepted ?
Payments are secure and can be made via credit card, ApplePay, GooglePay or PayPal, directly on the site.
I have a problem accessing my videos, what to do ?
Don’t panic !
Contact us via the contact form or by email at contact@emilientehina.com, specifying your order number.
We will help you solve the problem quickly.